If an update is applicable, the message The latest headphones software is available will be displayed and you can press More info.
Transfer data from the Android or iOS device to the headphones.Download data from the server to the Android or iOS device.To update the headphones, follow the procedure below: Execute the update with the headphones.If the update fails, stop playing the music and try updating again. However, the Google Assistant and Amazon Alexa functions are not available while downloading and transferring. Note: The headphones can continue to play music even while downloading updates and transferring data. In the Sony | Headphones Connect app, set the Automatic Power Off function (power off function when non-equipped) to Do not turn off.Make sure both devices (Android or iOS device and the headphones) are fully charged.Do not perform the update in a location where the Wi-Fi signal is inconsistent, such as on a train, in a place where Wi-Fi signals become congested, or near a microwave, cordless phone, or any other devices that use the 2.4 GHz band frequency radio waves.DO NOT turn the headphones off or tap the (power button).Confirm the headphones firmware version.This will only be shown when the device is connected to the Sony | Headphones Connect app. Select the Version of your device shown in the Menu.Press the three dots ( Menu button) in the upper right corner.Connect your headphones to the Sony | Headphones Connect app.Launch the Sony | Headphones Connect app.If you're not sure, it's easy to check which version of firmware you have: If the firmware is version 1.3.3, you do not need to perform the update. The headphones must be connected to your Android or iOS device.The latest version of the Sony | Headphones Connect (v5.2.0 or later) application must be installed.An Android device (V5.0 or later) or an iOS device (iOS 11.0 or later).Fixes an issue where the Noise Canceling function or Ambient Sound Mode is momentarily interrupted.
Improves Bluetooth connection stability.Enhances other functions to improve general performance.Improves the stability of Bluetooth connection and music playback.About this download Benefits and Improvements